I love serving in our church with my wife, Kellie Pilot |
Proverbs 19:2 Whoever
is generous to the poor lends to the Lord, and he will repay him for his
deed.
Isaiah 1:17 Learn to do good; seek justice, correct
oppression; bring justice to the fatherless, plead the widow's cause.
Matthew 25:35-40 For I was
hungry and you gave me food, I was thirsty and you gave me drink, I
was a stranger and you welcomed me, I was naked
and you clothed me, I was sick and you visited me, I was in
prison and you came to me.’ Then
the righteous will answer him, saying, ‘Lord, when did we see you hungry and
feed you, or thirsty and give you drink? And when did we see you a stranger
and welcome you, or naked and clothe you? And when did we see you sick or
in prison and visit you?’ And the King will answer them, ‘Truly,
I say to you, as you did it to one of the least of these my brothers, you
did it to me.
When
you and I serve those in need, we touch the heart of God; we literally become
the expression of God’s love.
The
challenge comes for us when we see the immense needs of people, and then
realize that so many people have needs. When you are built for ministry,
the Holy Spirit of God gives you the divine ability to see opportunities to
serve and to love.
I
have this ability. I see the need, and I love looking for ways to meet
that need. What I have had to learn, however, is how to manage caring for
all of the people God shows me, with at the same time keeping healthy and
balanced.
I
have some passionate people in our church who come tell me “I feel that God is
calling me to be Pastor.” I have others who come and share with me a need with
someone and then ask me “what should I do?” The need is rarely just “they
could use a few dollars” or “just say a quick prayer for them.” Usually it is
intense issues with a broken marriage, drugs, homeless, no job, behind on their
rent, abuse, or a combination of them all!
As I
look in to the eyes of these passionate people who desire to serve others, I sense
they are overwhelmed and lost. “Pastor, what should I do?”
Let
me share some thoughts that I have learned on how to effectively meet the needs
of of people, yet stay healthy and balanced:
Sympathize, Don’t Empathize
Sympathy
means you can relate with a person. Empathy means you personally take on
the pain of the person. They are similar, but sympathy infers there is a
separation between you and the person. If you are built like me, you tend
to feel the emotion and pain of others. This is what draws you in to the
situation, to reach farther than others, to stop everything in your life to do
everything you can to help. However, this idea of SYMPATHIZING has helped
me to keep a healthy distance from the situation. Why is this important?
Because people like us who want to serve can easily get off balance with our
lives. We can get overwhelmed with many people, many needs. To stay
healthy and balanced in your own life, you need to have some boundaries in your
emotions, boundaries in your life. You can’t go deep with everyone.
I remind myself that I am not a Counselor. One friend of mine who
is a Counselor gave me great advice as to how she keeps herself separated
emotionally from all of the hurts and problems of those she looks after.
She said “after I have met with the person, prayed with them and they
walk out the door of my office, I imagine that their problems have walked out
with them. Otherwise, I take home the tension and weight of their
problems with me, and my home can become toxic.” That is good advice!
Sympathize, don’t Empathize.
Lead Them to Jesus
Say
this to yourself: God is God. I am not. Remember that you cannot
solve all of their problems. When you hear their story and listen to
their requests for money, for you time, for you to solve their problems,
remember that the source of these problems is bigger than money, problems with
marriage, nowhere to stay. What they really need is a relationship with
Jesus. And they need to start doing what Jesus says to do, to get in to a
church family and be a part. That will get them in to the healthy place
where their life will begin taking shape. Remember that you are not the
hero. Jesus is. As Christians, remember that we do not have to
solve everyone’s problems and carry everyone’s burdens. We are not good
enough or strong enough. If we try, we will find that we will be crushed
by the weight of people’s needs.
Our job is to lead them to Jesus
Our
job is to show them the love and message of Jesus. Yes, we can do things
that will show His love through giving and serving. But remember, we are partners with God to help people
find Jesus! Take the pressure off of your shoulders to meet every need.
Do your part (which should be limited and appropriate), and let God do
His part.
Serve Them Strategically
People
will reach out to you at the most inconvenient times. That is the nature
of ministry. If we love people, we don’t see them as an interruption, but as an
opportunity given by God to respond with love. As a Pastor, my heart is
that for every person that reaches out at Christ Fellowship, I aim to be the
first responder. As a Pastor, I wear many hats as I look after the
church. But I feel that my primary role is always to love and shepherd
people. Therefore, I am willing to stop anything I am doing in the moment
and respond immediately to people. I was taught the importance of
responding to people immediately when they are in crisis. 50% of ministry
is just showing up.
While
I aim to be the first responder, I follow up with them by delegating to other
capable leaders in my church. I have worked hard to build a team around
me who I have trained and who I entrust to minister to people. I have
found this formula has worked well for me, of being the first call, and then to
direct the team to do follow up care. This gives a beautiful expression to
our church family that “my Pastor cares”, while also empowering other leaders
to “be the Pastor.”
Another
way to serve people strategically is to leverage your weekend church service by
re-directing your people with needs to attend. Many people want time with
you for counseling, for care. I will re-direct their request by telling
them that I can help them best if they will come to church services on Sunday.
That is where I have leaders and support systems to help them. It’s
amazing to me that people will sometimes make excuses as to why they can’t make
it to church. They can’t get a ride, they work, etc. Some people
expect to be helped on their terms and in their time. As a ministry
leader, you need to constrict the times you serve people for your safety and
health. You will learn the true nature of people’s needs and motives
based on their response to your direction. If they truly want your help,
they will follow your direction. If they make excuses or complain about
the steps you are asking them to take, they really don’t want help.
Unfortunately, people must first experience pain and desperation in their
situation before they are in a place to receive the help they need.
Never
lose your passion for people. Keep loving people the way Jesus would love
people. However, to stay healthy in ministry, you must use wisdom.
You want to be able to help many people over many years. That only
comes as you become more intentional in your approach with people that you see
in need.
Thank you for sharing Pastor Matt. This helps tremendously.
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